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POPULAR CATEGORIES
Carpets
Special collection of carpets are only available here. Our creative team is generating thousands of world-class designs!
Vinyl Flooring
Stylish, practical and attractive vinyl floor will be the comfort zone for your legs. This is one of the most demanding of all!
Laminate Flooring
Laminate your floors to reflect the beauty of the design. Clean and mind-blowing collection will grab your attention!
Luxury Vinyl Flooring
There is no limit for luxury. Our luxurious collection of vinyl flooring will be the heart of your luxurious interior!
Engineered Wood
Finest wooden floors are the reminder of our old days. Our engineered wooden designs are always in top choice!
Visit us at one of our stores nationwide
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QUICK FAQS
Do you fit flooring?
We can absolutely help to arrange fitting for your new ACF flooring. Professional independent fitters are able to fit a variety of flooring such as carpet, luxury vinyl tiles, laminate, vinyl flooring, underlay and accessories, anywhere in your home. Whether you want carpet on your stairs or laminate in your living room, they can do it all! Fitting is an additional service that’s paid directly to the fitter on the day of installation. Take a look at our fitting guide for more information, or please feel free to ask a member of Team ACF in-store and they’ll answer any questions you may have regarding our fitting service.
Do you move furniture out of the room before fitting new flooring?
Yes! If you need the fitters to move furniture out of your room(s) before fitting new flooring, that can be arranged! In general, it’s best to get as much furniture out of the room as possible. If you’ve purchased the Delivery & Care Package, then the fitters will remove a reasonable amount of empty furniture from the room. If the furniture that needs to be removed is heavy or large and requires more than one person to lift it, please inform us when you’re placing your order so we can make the fitters aware. In some circumstances, we may be able to offer a ‘room clearance’ service; if you require this, please ask in-store for more information on what this service entails. Please note, the fitters are unable to move electrical or plumbed in items.
Will you uplift and remove my old flooring?
Once you’ve placed an order with us, we can arrange for a professional independent fitter to take up your old flooring and remove it for you, too. There will be a charge for this uplift and removal service, payable to the fitter on the day of the fitting. The cost for uplifting and removing your old carpet and underlay varies, depending on how much old flooring needs to be removed and how easy it is to remove. We only offer this extra service to customers who’ve ordered new carpet or flooring with us.
I’ve measured my flooring myself or have the measurements available, do I still need a Home Visit?
We can provide a quotation and order your flooring without a Home Visit if you have your own measurements available. In some circumstances, such as for stairs and landings, we may prefer to send our skilled estimators out to view your home to ensure the future installation is carried out smoothly. Where your choice of flooring is changing to a different type e.g. from carpet to laminate, we would again suggest you book a Home Visit. But if you feel this is unnecessary, we can proceed with the sizes we have been provided.
Do I have to purchase the Delivery and Care package?
Not at all! We want to offer you the flexibility of choosing who installs your new flooring. We recommend letting us arrange fitting with a professional independent fitter, but if you plan to fit the carpet yourself or make your own arrangements, there’s no need to purchase the Delivery & Care package. If you decide not to go for our Delivery & Care package, then you’ll need to arrange for collection of your flooring or pay a delivery fee (from £25).
What is the Delivery & Care package?
We keep our prices low by being transparent and not building hidden costs into the overall price of your flooring. That’s why, if you would like us to arrange delivery and fitting for you, you will need to purchase our Delivery & Care Package for £39.
The ACF Delivery & Care Package includes:
– Preparing, packaging and delivering your new flooring.
– Removing a reasonable amount of empty furniture (for larger items, please clarify in store so we can prepare the team) and replacing them afterwards.
– A complimentary tidy-up to ensure you can enjoy your new flooring right away!
– Removing any offcuts leftover from the installation. The fitters will do this on the day of fitting; they’ll return these back to the store and we’ll dispose of them for you. If you want to keep these, please make the fitter aware.
– 8 weeks of storage from the point of order.
What is the 10-Year Fitting Guarantee?
The 10-year fitting guarantee is available when your carpet is purchased together with underlay and accessories, and when your fitting service is arranged by us with a professional independent fitter. The carpet must stay in the original location and cannot be moved or tampered with, and should be maintained according to our recommendations as per the ACF Care Guide. We’ll guarantee your satisfaction for 10 years from the date on your invoice. Please keep your receipt for proof of purchase.
I’m not sure if my subfloor is suitable, can you help with that?
From uplifting and removing your old flooring, to preparing your new subfloor with screed or ply board, the fitters can carry out a range of additional services if required. If you arrange to have your home measured before ordering, we can highlight any additional services you may need and discuss the options available. Many of the independent fitters we use will trim doors, but not all of them do, so please mention this to us if you need this service.
We can arrange to uplift and dispose of your old flooring before laying your new flooring; however, this is an additional service which is added onto the fitting charge. We always advise customers to uplift their own flooring as it can become quite a messy job if you’ve had your flooring down for a long time!
Do you offer additional fitting services?
From uplifting and removing your old flooring, to preparing your new subfloor with screed or ply board, the fitters can carry out a range of additional services if required. If you arrange to have your home measured before ordering, we can highlight any additional services you may need and discuss the options available. Many of the independent fitters we use will trim doors, but not all of them do, so please mention this to us if you need this service.
We can arrange to uplift and dispose of your old flooring before laying your new flooring; however, this is an additional service which is added onto the fitting charge. We always advise customers to uplift their own flooring as it can become quite a messy job if you’ve had your flooring down for a long time!
Do you offer door trimming?
Many of the independent fitters we use offer door trimming as an additional service if it’s needed, although they are unable to perform this task on fire doors for safety reasons. If you’re worried your new carpet might not fit with your current doors, please let a member of staff in-store know so we can advise you accordingly.
How much does fitting cost?
Fitting costs have a number of varying factors such as the type of flooring, the location in which it will be fitted, and the size of the flooring being fitted. Here are the fitting costs:
- Carpet – £5.50 sqm
- Vinyl – £6.75 sqm
- Laminate – £15 sqm
- Click LVT – £15 sqm
- Dryback LVT – £17.50 sqm
- Engineered Wood – £26 sqm
(This also includes a small fee for arranging the fitting with independent fitters. Minimum fitting costs also apply and rates are slightly higher inside the M25)
It’s best to get in contact with us directly to discuss your fitting quote either by emailing us at info@ace.co.uk or just popping into your local store! Our fitting information page has more details.
I’ve measured my flooring myself or have the measurements available, do I still need a Home Visit?
We can provide a quotation and order your flooring without a Home Visit if you have your own measurements available. In some circumstances, such as for stairs and landings, we may prefer to send our skilled estimators out to view your home to ensure the future installation is carried out smoothly. Where your choice of flooring is changing to a different type e.g. from carpet to laminate, we would again suggest you book a Home Visit. But if you feel this is unnecessary, we can proceed with the sizes we have been provided.
I have a fitting confirmation but no time slot, what should I do?
Don’t worry! The fitters will contact you either the day before or on the morning of your fitting to confirm your time slot. If you have any questions about your upcoming fitting, please contact your local ACF store.
We’re not like other flooring companies, with their dusty shops and pushy salespeople. You’ll notice the ACF difference the moment you enter one of our 210 local showrooms nationwide. They’re airy and bright, they smell lovely (thanks to our bespoke air diffuser), and
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